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Content Visibility Control⚓︎

When you publish a document, article, or tutorial in KNOWRON, you decide who can see it. Content Visibility Control lets you set this on a per-content basis — directly inside the editor — and KNOWRON enforces that choice consistently across both the Control Suite and the Native Assistant.

The central question is simple: who should be able to see this content? Every piece of content has exactly one visibility level, chosen from three options.

The three visibility levels⚓︎

Level Who can see it
Public Anyone with the link or QR code — no login required
Clients Authenticated external users in a Client Space
Internal Authenticated employees of your organization

The levels are additive: Internal content is always visible to your employees regardless of which other tiers are active. Adding the Public or Clients tier does not force all your content to be public or client-accessible — editors choose the visibility level for each piece of content individually.

Setting visibility in the Control Suite⚓︎

When creating or editing a document, article, or tutorial, you will find a visibility dropdown in the editor. Select the level that matches the intended audience for that piece of content.

The selected visibility applies consistently across both products:

  • Public content surfaces on public-facing landing pages, accessible via QR code with no login required.
  • Clients content is accessible to external users logged into a Client Space.
  • Internal content is only visible to employees logged into the Control Suite or the Native Assistant with a valid internal account.

Controlling internal visibility with Workspace Management⚓︎

Content Visibility Control determines who outside your organization can see content. To control who inside your organization sees what, KNOWRON uses Workspace Management.

Workspaces let you organize users and content into groups that mirror your company's structure — by department, region, product line, or team. A piece of content assigned to a workspace is only visible to members of that workspace. This works alongside visibility levels: a document can be Internal (employees only) and also scoped to a specific workspace within that group.

→ See Workspace Management for a full walkthrough.