Product Update Native Assistant V2.00.0⚓︎

📱 KNOWRON App Redesign: A More Intuitive & Asset-Centric Experience⚓︎

We’ve redesigned the KNOWRON app to provide a more seamless, efficient, and asset-focused experience. The new design introduces a structured tab bar for better navigation, giving you quick access to essential features. With this update, finding information, managing assets, and interacting with the Ask Assistant has never been easier.

The new tab bar has been redesigned to offer better navigation across the KNOWRON app. Instead of only leading to the Ask Assistant, it now provides a clear structure to access Assets, Knowledge, and Support more efficiently.

🏠 Home Tab: Your Central Hub for Knowledge & Assistance⚓︎

The new landing page is designed to help you get started quickly. From here, you can:
- Select assets to personalize your experience.
- Access the Knowledge Base to find relevant documents, tutorials, and expert answers.
- Ask the Assistant directly for quick help and troubleshooting.

This redesign ensures that everything is just one tap away, making it faster and more intuitive to access the information you need.

💬 Ask Assistant Tab: Smarter, More Context-Aware⚓︎

The Ask Assistant tab is now more intelligent and asset-aware. You can:
- Ask questions in natural language and get instant, relevant answers.
- Access troubleshooting steps, expert articles, and knowledge base entries, for your complete asset porfolio.
- Receive asset-specific responses if you’ve selected a machine—ensuring targeted, relevant guidance.

With this enhancement, the assistant tailors its responses to your active asset, rather than performing a general search, but also a cross-product search is available.

🏗️ Assets Tab: Manage & Find Equipment with Ease⚓︎

The Assets tab provides full access to:
- All product lines available in your system.
- Your personal inventory, including previously scanned machines.
- Quick lookup options—scan or type a serial number to find a specific asset instantly.

This structured view simplifies asset management, allowing you to keep track of machines and retrieve information effortlessly.

📚 More Tab: Complete Knowledge Base & Support⚓︎

In the More tab, you’ll find:
- All documents, articles, and tutorials from the Knowledge Base.
- Direct access to support, ensuring you get assistance when needed.

This section serves as a central hub for learning, troubleshooting, and customer support, ensuring you have everything in one place.

🏭 Asset-Specific Screen: All Key Resources in One Place⚓︎

When you select a specific asset, a dedicated screen will provide access to:
- 📄 Documents – Manuals, guides, and datasheets for the selected machine.
- 📝 Articles – Troubleshooting steps, expert recommendations, and insights.
- 🎥 Tutorials – Step-by-step instructional videos for maintenance and operation.
- 🔧 Spare Parts – A direct view of available spare parts for repairs.
- 📖 Logbook – If an asset is selected, you can now access its logbook, allowing you to track maintenance history and key updates.

This screen consolidates all relevant knowledge in one place, making asset management and troubleshooting more efficient.

Once a question is made with an asset selected, the filter to focus on that asset wil lautomatically be selected, as can be seen in the following image. The goal of this is to provide focused answers and ensure the correct information is provided:

With this update, the KNOWRON app delivers a smoother, more intuitive user experience—helping you find, manage, and troubleshoot assets faster than ever. Try it out today!